Shipping policy

At Aum Chakra, we are committed to delivering your sacred and authentic spiritual products safely and on time. Please read our shipping policy carefully to understand how orders are processed and delivered.

Order Processing Time

• All orders are processed within 1 business days after payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Customized, energized, or specially consecrated products may require additional processing time.

Shipping Locations

• We currently ship across India.

• International shipping may be available on request. Please contact our support team before placing an international order.

Estimated Delivery Time

• Domestic (India): 3–5 business days after dispatch

• Delivery timelines may vary depending on your location, courier partner, and unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) are calculated at checkout based on:

  • Delivery location

  • Product weight and size

• Free shipping offers, if any, will be clearly mentioned on the website.

Courier Partners

We work with trusted courier and logistics partners to ensure safe and timely delivery of your orders.

Order Tracking

• Once your order is shipped, you will receive a tracking number via SMS or email.

• You can track your order using the provided tracking link.

Packaging & Safety

• All products are carefully packed to prevent damage during transit.

• Fragile items such as crystal bottles, idols, and glass products are securely cushioned.

Delays & Unforeseen Issues

While we strive to deliver on time, delays may occur due to:

• Natural calamities

• Government restrictions

• Courier service disruptions

• Remote location deliveries

Aum Chakra shall not be held responsible for delays beyond our control.

Incorrect Address or Failed Delivery

• Please ensure that your shipping address and contact details are accurate.

• Aum Chakra is not responsible for failed deliveries due to incorrect or incomplete address information.

• Re-shipping costs, if applicable, will be borne by the customer.

Damaged or Missing Items

• If you receive a damaged product or missing item, please contact us within 24 hours of delivery.

• Share clear photos/videos of the package and product to help us resolve the issue quickly.

Contact Us

For any shipping-related queries, feel free to reach out to us:

Aum Chakra – Customer Support
📧 Email: support@aumchakra.com
📞 Phone/WhatsApp: +91-9717649004